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Policies & Procedures

Wexford Bus Quality Policy

Wexford Bus Quality Policy

The senior management team in Wexford Bus is consciously striving to achieve top levels of measured customer satisfaction by providing high-quality transport services that meet customer requirements in a competitive manner. To assist in achieving this, the senior management team have also implemented continuous improvement in our quality management system, which is compliant with standard IS-EN ISO 9001:2015.  Our quality policy is based on the following principles:

Always seeking to satisfy our customers by meeting their requirements and any other regulatory and/or statutory requirements that might be applicable.

Within the framework of quality policy at the company, it is the Managing Director and Commercial Director who approve the annual business plan that sets quality objectives and targets. Achieving targets is a shared responsibility, and all employees of Wexford Bus take part and co-operate in the process which is built into the Employee Performance Management & Development System. The EPMDS system establishes individual business development objectives that are cascaded down from departmental objectives and targets.

The Directors & Management Team accept their legal and moral obligations to ensure, as far as reasonably practicable, a safe and healthy working environment with safe systems of work implemented to protect our employees and anyone else who may be affected by our operations from physical harm. In pursuance of this duty, the directors have appointed a health & safety specialist to manage health and safety issues within our organization.

The health and safety management procedures document the approach that Wexford Bus uses to manage and mitigate its health and safety hazards and risk. These procedures are helping the company to successfully manage the challenges posed by Covid 19.  They are implemented by the Health & Safety Manager in conjunction with interfacing managers, departments and employees. The relevant procedures are applied to outsourced processes including those undertaken by contractors.

The Wexford Bus Quality Policy is also focused on achieving the company’s intended results and applies a process approach and risk based management and is committed to continuous improvement of its’ quality management system.  The Quality Policy is appropriate to the purpose and context of Wexford Bus and supports its’ strategic direction.

version 4.0 revised on 28.02.22

Wexford Bus Child Safeguarding Statement & Policy

Wexford Bus transports children every day on public bus and school transport services. Keeping children safe whilst in our care is of paramount importance to us. The Directors and employees at Wexford Bus understand that they have a duty and responsibility to safeguard children and support their general welfare and safety, promoting the protection of children in line with our Child Safeguarding Policy.

In accordance with the requirements of the Children First Act 2015, Children First: National Guidance for the Protection and Welfare of Children 2017, and Tusla Guidance on the preparation of Child Safeguarding Statements, the directors of Wexford Bus Board have agreed the Child Safeguarding Statement set out in this document.

1. Wexford Bus directors have adopted and will implement fully and without modification the recommendations from Tusla Children First Child Safeguarding guidelines as part of this overall Child Safeguarding Statement.

2. As per the guidelines and recommendations: The Operations Manager will be the first point of contact for all concerns or issues regarding Child Safety.

3. The directors of Wexford Bus recognises that child protection and welfare considerations permeate all aspects of their public transport and school transport services daily and must be reflected in all the company’s policies, procedures, practices and activities. The company will adhere to the following principles of best practice in child protection and welfare.

The company will:

The company will also adhere to the above principles in relation to any adult with a special vulnerability.

4. The following procedures/measures are in place:

5. In accordance with the Children First Act 2015, the directors have carried out an assessment of any potential for harm to a child while using our services. A written assessment setting out the areas of risk identified and the company’s procedures and policies for managing those risks is attached as an appendix to these procedures. The following Wexford Bus policies are particularly relevant to this Child Safeguarding Statement and the associated risk assessment:

6. In addition the following procedures support our intention to safeguard children availing of our services:

7. The various procedures referred to in this Statement can be made available on request by the company.

8. This statement has been published on the company’s website and it is readily accessible to parents and guardians on request. A copy of this Statement will be made available to Tusla and the Department if requested.

9. This Child Safeguarding Statement will be reviewed every 2 years or as soon as practicable after there has been a material change in any matter to which this statement refers. The checklist used in undertaking the review were taken from Appendix 3 of the Child Safeguarding: A guide for Policy, Procedure and Practice 2nd Edition. The company will put in place an action plan to address any areas for improvement which might be identified in the review. The directors shall decide to inform company personnel that the review has been undertaken. A record of the review and its outcomes shall be made available, if requested.

This Child Safeguarding Statement was adopted by the Wexford Bus Directors on 9/08/2019 and last updated April 2022.

Tulsa General Enquiries: Phone: 01 7718500   Email:

Wexford Garda Station:  Phone:  053 9165200

Awards & Accreditations

  • #StrengthInUnity Transport Hero Award 2021
  • Coach Operator of the Year 2020 – Commuter
  • County Wexford Business Awards Overall Winner 2018
  • ISO 9001:2015 certified
  • HSA & RSA Driving For Work Case Study
  • Best Safety Practice Award 2018