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FAQ’s

We have gathered and answered our most frequently asked questions.
Please take a minute to see if your question is answered below.

How can I pay for my Wexford Bus ticket?

When travelling with Wexford Bus there are a variety of ticket options and payment methods to choose from:

  1. Booking tickets in advance and thereby reserving your seat is recommended (available on routes 740, 740A, 340, 376 & NUM11)
  2. Tickets can be purchased from the driver using cashless payments ie bank cards (available on routes 740, 740A, 340, 376 & NUM11), cash (exact change only on Connect ie local services), your Leap Card or Free Travel Card.
  3. We have a number of ticket agents that sell Wexford Bus Tickets, Leap Cards and top-up leap cards. Ticket agents include: Gwalia Stores, Gorey; The Bus Stop Shop, Enniscorthy and School & Office Supplies, Wexford.

What is a Seat Only Reservation?

A “Seat Only Reservation” is not a valid ticket for travel and must be accompanied by a valid ticket or free travel pass.

Following on from customer demand we have introduced an option on the web that allows intending passengers who have a valid ticket such as a weekly ticket or Department of Social Protection Free Travel Pass the option to purchase a “Seat Only Reservation”. This enables these passengers to reserve a seat on the bus at a specific time. There is a charge in each direction for this service. Please note this is an optional service only and passengers must also have a valid ticker or free travel pass.

I did not receive my ticket after I booked my ticket online, what should I do?

If you booked and paid for a ticket online and have not yet received it by email we suggest the following. Firstly, check your spam/junk email folder, sometimes your email filter will direct it into this folder by mistake. If this is unsuccessful then please contact the office on [email protected] and request your ticket is resent to you.

How do I apply for a Tax Saver on Monthly Ticket?

All details on the Tax Saver and monthly tickets can be found on our Tax Saver Ticket page

Can I bring my dog or pet on the bus?

Guide dogs, assistance dogs and therapy dogs accompanying passengers are permitted to travel on all Wexford Bus services free of charge assuming that there is capacity for both the passenger and the dog. All Assistance dogs must be clearly identifiable either by their coat or harness to distinguish it as a working dog and not a pet. No other dogs, animals or pets of any description will be allowed to travel on Wexford Bus.

Can I bring my bicycle on the coach?

You can bring your bicycle on our coaches on condition that there is room in the luggage compartment (the driver will assess this). We do not have capacity to bring bicycles on the low floor buses that operate on the Wexford Bus Connect (local services). As part of our commitment to sustainable transport there is no longer a charge for carrying bicycles. Bicycles are carried at the owners own risk. The driver’s decision is final.

Are your buses wheelchair accessible?

The majority of the Wexford Bus Connect services that travel on the WX1 & WX2 Wexford Town routes are wheelchair accessible. Unfortunately the buses and coaches that operate on our other routes are not wheelchair accessible.

Do you have a lost property section?

Yes we have a lost property section. If you have left something behind on the bus please contact us as soon as possible by completing our contact us form, emailing [email protected] or calling 053 9142742. Please detail the date and time you travelled, the service you travelled on and where you boarded the bus. Please also provide a description of the item you left behind and where you may have left it.

Up to what age can I avail of child fares?

All children’s cash tickets are available to children aged over 3 and under 18 years of age.  The driver can refuse to sell a child ticket if Photo ID with proof of age cannot be provided.

Leap child tickets are available with children’s leap cards. For a Child Leap Card you can logon to www.childleapcard.ie .  For Children aged 4 to 15 inclusive the standard card can be used.  Between the ages of 16 to 18 inclusive (valid till 19th birthday) a personalised Child Leap Card is required. These can be ordered online.

Is it possible to hire a coach or arrange a group discount?

Yes it is possible to hire a bus from Wexford Bus. For more details see our Private Hire section. Please note that Group Discounts for parties of 10 or more can also be arranged. Contact the office by completing our contact us form, emailing [email protected] or calling 053 9142742 to enquire making a note of when and where the group are travelling.

Can I use my Department of Social Welfare Travel Pass on Wexford Bus?

We accept valid Department of Social Welfare Travel Passes. Department of Social Welfare Travel Passes (without integrated photographs) are accepted on Wexford Bus only with valid photo identification such as a Drivers Licence or Passport. The drivers decision is final.

How do I connect to the Free Wi-Fi?

Select the Wexford Bus Network when it appears on your Wi-Fi settings list.  When this is selected a login page will pop up. Read our terms and conditions and then click the ‘I accept the terms and conditions’ box and click connect. This should give you free Wi-Fi access for the duration of your journey.

The Wi-Fi service is provided by Fleetconnect. If you are experiencing problems connecting to the Wi-Fi service please call their customer support line on 0818 333 388.

Do you have toilet facilities on board?

We do not have toilet facilities on our coaches.

Can I use my Leap Card on Wexford Bus?

Yes, you can use your Leap Card on Wexford Bus, Dublin Bus, Luas, DART and Commuter Rail services and with a selection of private operators.

Getting your Leap Card

You can purchase a Leap Card Online at www.leapcard.ie or at Leap Card agents. In the Wexford Area these include:

  • The Bus Stop Shop, Templeshannon, Enniscorthy.
  • Gwalia Stores, Main Street, Gorey.
  • Selskar Book Shop (School & Office Supplies), Selskar Street, Wexford

In addition, there are over 400 ticket agents throughout Dublin, including the Mechanic on Duty beside UCD.

For a Child Leap Card you can log on to www.childleapcard.ie .  Please note that between the ages of 16 to 18 a personalised Child Leap Card is required.

For a Student Leap Card go to www.studentleapcard.ie or apply on campus.  Please note that you will only be able to get the Student Leap Card rates with a Leap Student Travel Card.

Topping up your Leap Card

You can top up your Leap Card in Leap Card agents, or on Wexford Bus services by €5, €10 or €20. Present your card and the cash to the driver and ask to top up by the desired amount.

Using your Leap Card 

Leap Card can now be used on all Wexford Bus Services to purchase a range of leap tickets.  A sample of these include:

  • Leap Single journey tickets using the Travel Credit balance on your Leap Card.
  • Leap 2 Journey tickets using the Travel Credit balance on your Leap Card.
  • Leap Weekly tickets using the Travel Credit balance on your card or using cash to load the ticket onto your card.
  • Leap Flexi 10 tickets using the Travel Credit balance on your card or using cash to load the ticket onto your card (this ticket is available to/from Dublin City only).

What are your terms & conditions of travel?

Our company

Wexford bus experience

We welcome 20,000 passengers per week on Wexford Bus, many of whom are regular passengers.

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Tax Saver Tickets

Commute to work with Wexford Bus and save up to 52% on the price of your ticket and enjoy access to our seat reservation system.

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Awards & Accreditations

  • #StrengthInUnity Transport Hero Award 2021
  • Coach Operator of the Year 2020 – Commuter
  • County Wexford Business Awards Overall Winner 2018
  • ISO 9001:2015 certified
  • HSA & RSA Driving For Work Case Study
  • Best Safety Practice Award 2018

Awards & Accreditations

  • #StrengthInUnity Transport Hero Award 2021
  • Coach Operator of the Year 2020 – Commuter
  • County Wexford Business Awards Overall Winner 2018
  • ISO 9001:2015 certified
  • HSA & RSA Driving For Work Case Study
  • Best Safety Practice Award 2018