Wexford Bus Achieve 94% Customer Satisfaction Rating for 2021
We are delighted to report that our customers have spoken and have awarded us with a 94% customer satisfaction rating in our recent customer satisfaction survey.
In September 2021, we conducted a customer survey with over 400 passengers who rated their overall experience with Wexford Bus. The survey showed that 94% of customers surveyed are satisified or very satisified with Wexford Bus. When asked to rate their experience with Wexford Bus in terms of customer service, 90% of respondents rated Wexford Bus as excellent/above average and 91% of respondents rated our commitment to passengers health and safety as excellent / above average. We are very proud of these results and of course all of our team that contribute daily to providing a consistently excellent service.
Thank you to all those who took the time to participate in the survey and to provide us with such valuable and detailed feedback on the service.
We are so delighted to hear live music again and to see crowds gather for large events including Longitude in Marlay Park. The calendar of events this summer is looking great and we are happy to say that we can get you to and from many of the main gigs scheduled.
Wexford bus experience
We welcome 20,000 passengers per week on Wexford Bus, many of whom are regular passengers.
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Tax Saver Tickets
Commute to work with Wexford Bus and save up to 52% on the price of your ticket and enjoy access to our seat reservation system.
Awards & Accreditations
- #StrengthInUnity Transport Hero Award 2021
- Coach Operator of the Year 2020 – Commuter
- County Wexford Business Awards Overall Winner 2018
- ISO 9001:2015 certified
- HSA & RSA Driving For Work Case Study
- Best Safety Practice Award 2018